Golden strands flats

At Feellasto, we strive to make your shopping experience as simple as possible.

- We ship orders nationwide across India at your doorstep

- ⁠For international orders, get in touch with us on mail support@feellasto.com to discuss the international shipping options

Once you've successfully placed your order, you'll receive a confirmation email to assure you that your purchase is on its way to being fulfilled.

Enjoy free shipping on all order above INR 1400. For orders below this amount, nominal shipping charge will be applied.

Shipping Time:

- Once you place an order, your pairs would be shipped within 3 working days. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
- Custom orders take upto 10-25 working days depending upon the kind of footwear ordered.
- Though we use the best logistics partners, in India during Festivals, Public Holidays, Pandemics etc. the delivery of your shipment might get further delayed.
- ⁠If your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your order reach you.
- ⁠Incase you need an order in hurry for express shipping options, get in touch with us via email on support@feellasto.com

In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at feellasto@gmail.com

At FeelLasto, we strive to provide you with a seamless shopping experience. We understand that sometimes, issues may arise with sizing or product quality. Therefore, we offer a hassle-free exchange policy to ensure your satisfaction.

If you encounter a sizing issue or receive a faulty product, please notify us within 48 hours of receiving your order. To initiate the exchange process, kindly reach out on what's app 9967011156/8898599858 & mention your order no. along with clear pictures of the product, highlighting the issue. This will enable us to promptly assist you and process your exchange.

Returns will only be accepted if your order is damaged in transit. Please note : we do not offer refund In case your order is damaged in transit or you need a size change you may return them in exactly the way in which they were received (unused, with original packaging). we do not offer reverse pick ups , the item needs to be sent to us by the customer. Once the product is received in our warehouse, it goes under the quality inspection department and once it is approved, you will receive the requested (new) size to you within 7-10 working days.

The Shipping charges for per product is to be paid by the respective buyer.
if the item or style does not suit you or you happen to change your mind unfortunately we cannot accept a return in this case.

Please note that exchanges are only applicable for wrong sizing and faulty products. However, it is important to mention that we do not have a return/refund policy. Our focus is to provide you with a seamless exchange process to resolve any sizing or product quality concerns.

The items purchased must be unused, unworn and in the same condition as received. The product should be in its original packaging.

Exchange is allowed once per order. Please inspect your order upon reception and contact us within 48 hrs if the item is damaged or if you need a size change , so that we can evaluate the issue and make it right.
Return items received will be checked by the quality assurance team. Failing to meet any qualifying expectations, the product will not be accepted and will be returned back to you at your expense (if requested by you). No amount will be reimbursed in this case (nor will the new/exchanged pair be dispatched.)
- All products bought on SALE/CLEARANCE/DISCOUNT will not be eligible for exchange.
- ⁠Returns/Exchange shipment charges will be charged by the client.
- Customised orders are not eligible for Exchange/Returns
- We do not entertain exchanges & returns on international orders

For further assistance or to initiate an exchange, please reach out to our customer support team via feellasto@gmail.com
We value your satisfaction and will do our best to address any issues promptly and efficiently.
Thank you for choosing FeelLasto. We appreciate your trust in us and look forward to serving you with exceptional products and service.

Here’s how you can take care of your shoes

1.⁠ ⁠Gently remove any dirt or residue by using a soft, damp cloth
2.⁠ ⁠⁠Store your footwear in the shoe bag given.
3.⁠ ⁠⁠That’s it. Just remember Do not wash your pair, instead focus on spot cleaning and gentle maintenance to preserve their charm.